Volunteer Game Admin - World War Online (Fully Remote) 🎮

Volunteer

Remote

Part-time

Join Chilltime as a volunteer Game Admin for World War Online - fully remote! 🌍 Support our vibrant global community with >92% average between-season player retention while earning in-game rewards and gaining valuable experience in community management. 💰

Passionate about epic strategy games and building thriving global communities? 🤝

Chilltime is seeking dedicated community champions to support World War Online, an epic strategy game that has welcomed thousands of players from around the world with exceptional player engagement - >92% between-season retention and 60% veteran players.

As a Game Admin, you'll serve as the vital connection between our truly global player community (no country >10%) and our development team, ensuring everyone enjoys exceptional strategic experiences. ⭐

This is an excellent opportunity to gain practical experience in community management, game operations, and player support while contributing to an epic strategy game with deeply engaged players globally. 🚀

Responsibilities

💬 Handle player support - Address player issues, questions, and feedback across community channels

🐛 Investigate and reproduce bugs - Test reported issues and help the development team understand impact and prioritization

🎯 Triage community feedback - Categorize issues by severity, frequency, and player impact for efficient resolution

🌱 Foster community growth - Engage actively with players, coordinate events, and encourage positive interactions

👮 Maintain fair play - Monitor game activity and enforce community guidelines with a friendly, approachable manner

📊 Report insights - Regularly share community sentiment and recurring player concerns with the development team

Requirements

Strong communication skills with excellent player empathy

Analytical problem-solving ability to investigate and replicate technical issues

Well-organized with effective task prioritization skills

Genuine passion for gaming communities and creating outstanding player experiences

Commitment of 5-10 hours per week

Familiarity with World War Online or similar strategy games preferred

Games you'll work on

World War Online