Volunteer Game Admin - World War Online (Fully Remote) 🎮
Join Chilltime as a volunteer Game Admin for World War Online - fully remote! 🌍 Support our vibrant global community with >92% average between-season player retention while earning in-game rewards and gaining valuable experience in community management. 💰
Passionate about epic strategy games and building thriving global communities? 🤝
Chilltime is seeking dedicated community champions to support World War Online, an epic strategy game that has welcomed thousands of players from around the world with exceptional player engagement - >92% between-season retention and 60% veteran players.
As a Game Admin, you'll serve as the vital connection between our truly global player community (no country >10%) and our development team, ensuring everyone enjoys exceptional strategic experiences. ⭐
This is an excellent opportunity to gain practical experience in community management, game operations, and player support while contributing to an epic strategy game with deeply engaged players globally. 🚀
Responsibilities
💬 Handle player support - Address player issues, questions, and feedback across community channels🐛 Investigate and reproduce bugs - Test reported issues and help the development team understand impact and prioritization🎯 Triage community feedback - Categorize issues by severity, frequency, and player impact for efficient resolution🌱 Foster community growth - Engage actively with players, coordinate events, and encourage positive interactions👮 Maintain fair play - Monitor game activity and enforce community guidelines with a friendly, approachable manner📊 Report insights - Regularly share community sentiment and recurring player concerns with the development teamRequirements
Strong communication skills with excellent player empathyAnalytical problem-solving ability to investigate and replicate technical issuesWell-organized with effective task prioritization skillsGenuine passion for gaming communities and creating outstanding player experiencesCommitment of 5-10 hours per weekFamiliarity with World War Online or similar strategy games preferred